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One of the key benefits of ORM is that it can help improve a company’s search engine rankings. When a business has a strong online reputation, search engines like Google are more likely to display it at the top of search results. This is because search engines prioritize websites that are perceived as trustworthy and relevant to the user’s search query.

Additionally, ORM can help increase customer trust and loyalty, enhance a company’s brand image and credibility, and drive sales and revenue. It can also improve customer service by providing valuable insights into the needs and concerns of customers.